See every process.
Unlock what’s possible.

myvue finds every process in your daily work and puts it under management. You understand what things really cost, fix what runs slow, and hand the right work to AI. Your people don’t change a thing.

Harbor Point Insurance · the recordOverview · week of sep 14
41
processes under management
fresh, confirmed by behavior this month34
aging, 28 to 42 days unconfirmed4
stale, out of the count3
discovered, awaiting your confirmation9
The ladder
Discovered9
Confirmed17
Documented13
Standardized7
Automated3
Monitored1
Needs attention
commission reconciliationstale · 55 days
book roll intakestale · 61 days
E&O incident loggingstale · 48 days
invoice matching · Marcus runs it alonesingle keeper
New BusinessRenewalsServiceClaimsAccountingCompliance

The record of Harbor Point Insurance, a demonstration company. Every number on the sheet traces to a moment on the record.

4,000+

processes under management, understood, confirmed and current across live deployments.

70 to 80% of how your company runs is written down nowhere.

It lives in people’s heads. Ask three people how the same job gets done and you get three answers. Documents are written from memory. myvue writes them from what it understands.

Every old way of finding out asks your people to stop working and explain their work. Workshops, long forms, mapping sessions. You get a snapshot that goes stale in months. myvue removes the cost: the record writes itself from daily work, and your people check what it found in minutes.

Customer refunds

as remembered · Beth, from memory
  1. check the order
  2. approve the refund
  3. send the money
  4. email the customer
written in 2023 · never confirmed

Customer refunds

as it is actually done · the record
  1. open the order in the sales system
  2. check what the customer paid
  3. flag refunds over $200
  4. approve and send the refund
  5. email the customer
14 sessions · 3 people · last 60 days · set as the official process
as rememberedthe record
‹›

Drag across. Left is what people remember; right is what the record holds.

Every process leaves a trail.

Your company changes nothing. No new tools to learn, no forms to fill out. myvue understands the work as it happens, finds what repeats, and your team confirms what it found.

Priya · tuesdaythe day as understood
Outlook · 9:02carrier portal · 9:12sales system · 9:30
quote preparationfound 11 times

1. Understand

Lightweight software runs on the computers where work happens and understands how people use their tools: which ones, in which order, for how long. Screen video is never stored.

proposed processNew Business
quote preparation
found 11 times · 3 people · median 26 minutes
ConfirmMergeNot a process

2. Confirm

Work that repeats the same way, found at least three times, is proposed as a process. Nothing enters the count until a person confirms it. The record suggests, you confirm.

quote preparationrung 3 of 6
Discoveredsep 2 Confirmedsep 4 Documentedtoday Standardized Automated Monitored

3. Climb

Every confirmed process carries a description, a living document and a runnable workflow, and climbs six rungs from Discovered to Monitored. You approve each move.

Stale processes fall out of the count. On their own.

A process unconfirmed for 28 days is aging. At 42 days it is stale and out of the count. Confirm it again and it returns, at no penalty.

Drag the days since commission reconciliation was last confirmed and the count moves. The counting rules are published. Read how we count.

Harbor Point Insuranceweek of sep 14
processes under management41
fresh, confirmed by behavior this month34
aging4
stale, out of the count3
commission reconciliation · stale · 55 daysout
in the count38 of 41
55
0 · confirmed28 · aging42 · stale70

The answers are already in your record.

Continuity

What breaks if Marcus is out for a month? The record shows what one person holds alone, before they leave.

Standardization

One confirmed way to do each thing that used to have three, chosen from the versions actually run.

Documentation

Written from the steps actually taken, refreshed from new evidence, in the form boards, funders and auditors ask for.

Ask where time goes and the record answers by department, with the cause it found. Automation is ranked by the real cost of the way work is done today. Every process carries a grade, and the criteria are published.

Ask once. Answered on your cadence.

Put a question on the record and it is answered again on the cadence you set, daily, weekly or monthly: what moved, what held, every claim traced to a moment on the record.

A belief about your business is judged against the record: supported, challenged, or not enough evidence yet.
Name a process not yet on the record and the question waits, then fills itself the week the process appears.
If the record holds no evidence for a question, it says so rather than guessing.
Harbor Point Insurance · asked every Mondaysep 14
Is commission reconciliation still behind?
looks true · 4 of the last 6 answers

Commission reconciliation ran 9 times in the last 30 days at a median of 48 minutes, 12 minutes slower than in August. Marcus runs it alone.

since sep 7median up 12 minutes · no second operator on the record
this answer readconfirmations and freshness · runs, 90 days
answered 6 times since aug 3

Your AI assistants work from the record.

Point Claude, ChatGPT, Microsoft Copilot, Gemini or Grok at your record. Before an assistant does a piece of work, it asks how the work is actually done here. When it finishes, it files what it did. When it notices the record and reality have drifted apart, it files a suggestion a person reviews.

Assistants get summaries and totals only. The work behind them never leaves myvue.

ClaudeChatGPTMicrosoft CopilotGeminiGrok
ClaudeHow is a certificate of insurance issued here?
the recordThe steps as they are actually done, and the official document.01read the request in Outlook02check whether the carrier is on file03fill the certificate form in the carrier portal04reply with the certificate attached
ClaudeFiled what it did.shows in the record as agent work; reporting is not confirmation
Summaries and totals only. The work behind them never leaves myvue.

myvue understands processes, not people.

We understand the work, not the worker.

myvue never reports on individuals. It draws the organization as one object: people, departments, tools and time.

The shape of work, not its content.

It will not read your documents or your email. Which tools, in which order, for how long.

Everything stays inside your environment.

Each screen is understood in the moment, turned into notes about the work, and thrown away.

Nothing changes without a person confirming it.

The record suggests, you confirm. Nothing enters the count and no process changes rung until a person says so.

The first things people ask.

What counts as a process?

Work with clear steps that repeats the same way each time, found at least three times. One-off tasks never count. You confirm every process before it enters the count.

What never enters the record?

Blocked apps, paused time, personal activity. Screen video is never stored.

When do I get my first count?

Discovery starts the first day. Most teams confirm their first processes inside two weeks. The record deepens on its own from there.

What happens when a process goes stale?

It stops counting. A process unconfirmed for 28 days is aging. At 42 days it is stale and out of the count. Confirm it again and it comes back, at no penalty.

How are processes graded?

Every process gets a grade, P1 through P5, on five public measures: drift from the document, how many people can run it, how much versions differ, how fresh the record is, and how much it matters. The full criteria.

Does myvue read our documents or email?

No. It understands the shape of work: which tools, in which order, for how long. It never reports on individuals, and nothing changes without a person confirming it.

Someone will ask how the company really works. Be the one who can show them.

For your organization

Point myvue at the work. The record starts forming the same day.

For your practice

Run every client engagement on the record, without putting more people on the engagement.